CONDITIONS
a. Translation shall refer to the final translated document, typewritten double-spaced on standard size paper counted on the basis of 25 lines or 250 words/page.
b. Any document or part of documents resulting in less than 25 lines translation will be charged as a full page. If a page exceeds 25 lines/250 words, an additional page will be charged.
c. Translations consisting of several pages shall be computed according to the total number of translated pages as defined above.
d. Ordinary, Rush and Expedite times below are provided for information purposes only. Only the delivery date agreed on the Sales of translation services form signed by the client is admissible.
e. Upon signing the Sales of translation services form, the client shall pay 100% of the estimated cost.
f. AFC is not liable for any loss of documents submitted for translation.
g. Additional P200 will be charged in case the translated document has to be modified after the translation. If the modification is due to a mistake from the translator, no additional fee shall be charged.
h. Cancellation:
- Ordinary: cancellation possible up to 48 hours after payment
- Rush: cancellation possible up to 24 hours after payment
- Expedite: no cancellation
In case of on time cancellation, a 50% refund of the total fee shall be granted. In case of late cancellation, no refund shall be granted.
i. The Client's signature on the Sales of translation services form implies that the Client agrees to the AFC Translation Policy.
NOTES (for information purposes only)
- Expedite : for documents 1-3 pages, receive translation after 48 hours.
- Rush : for documents 1-3 pages, receive translation within 3 to 4 working days. For documents of 4 pages or more, receive translation within 5 to 7 working days.
- Ordinary : for documents 1-3 pages, receive translation within 7 to 10 working days. For documents of 4 pages or more, receive translation within 12 to 15 working days.